Turn customer feedback into better reviews and smarter decisions.
GrowReview helps businesses collect feedback through QR codes, encourage happy customers to share their experience online and manage customer concerns from one simple dashboard.
No credit card required • Set up in minutes • One QR poster included
Avg rating
4.8
+0.4
Responses
312
+18%
Review clicks
78
+34
Riverside Kitchen
Harbour Street
How was your experience?
Share it on Google →
Built for businesses that care about every customer experience.
- Restaurants
- Cafés
- Salons
- Clinics
- Gyms
- Hotels
- Retail Stores
From independent stores to growing multi-location businesses.
The problem
Your happiest customers often leave silently.
Most satisfied customers never think to write a review. Meanwhile the one person who had a bad afternoon posts publicly before anyone at the business has had a chance to hear about it, let alone fix it.
The solution
GrowReview creates a better feedback journey.
Collect more feedback
Give customers a fast QR-based way to share their experience while it's fresh.
Strengthen your online reputation
Make it easy for satisfied customers to reach your connected review page.
Resolve issues faster
Capture critical feedback privately so your team can respond and improve.
How it works
From scan to insight in four steps.
Set up once, then let every visit feed your dashboard.
Create your business profile
Add your company name, logo, location, contact details and Google Place ID.
Generate your QR code
GrowReview builds a branded QR code, table card and printable poster automatically.
Customers share their experience
They scan, select a rating and optionally leave comments and contact details.
View insights and take action
Monitor ratings, review clicks, private feedback and recurring trends.
Smart feedback journey
Try the customer experience yourself.
Pick a rating and see exactly what your customers would see next.
Riverside Kitchen
Harbour Street
How was your experience?
Takes less than 30 seconds.
Select a rating to continue
Routing threshold
You decide which ratings see your public review page. Everything below the threshold stays private in your dashboard.
Positive experience
- Thank-you screen
- Button to your connected review page
- Friendly, non-pushy invitation
- Click tracked in analytics
Critical feedback
- Acknowledgement message
- Saved privately, never published
- Optional contact request
- Instant notification to your team
GrowReview never hides or blocks reviews. Every customer can still post publicly at any time — routing simply decides who is invited to do so from the thank-you screen.
Product
Everything you need to run customer feedback.
One platform for collection, routing, resolution and reporting.
Custom QR Code Generator
Generate unique QR codes for each business or location.
Printable Posters & Table Cards
Downloadable posters and table cards using your logo and brand colours.
Google Place Integration
Connect your Google Place ID and configure the public review destination.
Private Feedback Inbox
View critical customer feedback privately in one organised inbox.
Customer Contact Collection
Optionally collect customer names, phone numbers and email addresses.
Feedback Analytics
Track average rating, total responses, volume and satisfaction trends.
Review Click Tracking
Measure how many customers clicked through to your review page.
Monthly Performance Reports
Summaries of ratings, complaints, review clicks and performance.
Recurring Issue Detection
Identify repeated complaints and common feedback topics.
Instant Notifications
Get notified the moment urgent or low-rated feedback arrives.
Multi-Location Management
Manage every branch from one central account.
Team Member Access
Invite staff with different permission levels.
Solutions
Tuned for the way your business actually runs.
Industry templates, question sets and poster designs, ready on day one.
Restaurants & Cafés
Collect feedback about food, service, waiting time and cleanliness.
ExploreSalons & Spas
Track service quality, staff behaviour and appointment experience.
ExploreClinics & Hospitals
Collect patient feedback about staff, waiting times and facility experience.
ExploreGyms & Fitness Centres
Understand member satisfaction, equipment quality and trainer performance.
ExploreHotels & Resorts
Capture feedback about rooms, service, cleanliness and guest experience.
ExploreLocal Retail Stores
Measure customer service, product availability and checkout experience.
ExploreHow a local restaurant increased customer feedback and discovered its biggest service issue within 30 days.
240
customer responses
68
public review clicks
21
service issues resolved
17%
improvement in avg rating
Sample content shown for illustration until real customer results are published.
“We went from a handful of reviews a month to a steady stream, and we finally hear about problems the same day they happen.”
“The private inbox changed how we run the floor. Clients tell us things they'd never say at the desk.”
“Patients scan on the way out and we see reception waiting times drop week by week.”
“Rolling one QR poster into every room gave us housekeeping insight we never had before.”
“Members flag broken equipment instantly instead of quietly cancelling their membership.”
Pricing
Simple plans that grow with you.
Every plan includes a 7-day free trial. No credit card required.
Starter
For small local businesses getting started.
$19/mo
- One business location
- One branded QR code
- Feedback dashboard
- Private feedback inbox
- Google review link integration
Growth
For growing businesses that act on feedback.
$49/mo
- Multiple QR codes
- Advanced analytics
- Customer contact collection
- Custom poster templates
- Automated notifications
Multi-Location
For chains and larger organisations.
$129/mo
- Unlimited locations
- Central management dashboard
- Location comparison reporting
- Role-based permissions
- Advanced reporting
FAQ
Questions, answered.
Start improving every customer experience today.
Create your branded feedback page, QR code and first poster in minutes.